Support

Email build@pocketgang.app. That is the studio address published on pocketgang.app. There is no chat, no account login, and no form on this page.

The App Store listing is not up yet. A note to that address is how to ask for the download link. Pocket Gang’s site says they reply within two working days.

What helps in the email

iPhone model and iOS version are enough to start. You do not need to send a photo of a label or a list of medications.

If an alarm did not ring

• Tockle needs iOS 26 or later.
• In the app, Settings & data shows whether Alarms and Notifications are allowed, and can ask again.
• A lid you already closed stays quiet on purpose.
• If Alarms are off, Tockle falls back to a notification. Silent and Focus can quiet that.

Subscriptions

Pro is billed by Apple. Restore purchases is in the app. Cancel the subscription in the Apple Account settings. Email cannot cancel it, and deleting the app’s data does not cancel it either.